Terms of Use

These Terms of Use ("Terms") apply to the tenderzoom.com website (the "Site") and the TenderZoom digital platform provided through it (the "Service"). By creating an account or using the Service you accept these Terms.

If you do not accept the Terms, do not use the Service. The Terms may be updated; the current version is always on this page and carries the "last updated" date shown at the top.

TenderZoom is a subscription-based digital platform for monitoring international and national public tenders in one place. Depending on the plan, features include:

• tender search and filtering
• saving and tracking tenders
• e-mail alerts for tenders matching your criteria
• fit scores based on your company profile
• a workspace and tender pipeline tracking; team access on the Team plan

The scope and limits of each plan are shown on the Pricing page. The Service is not consulting, legal or financial advice; the information provided is intended as decision support.

• You must be at least 18 years old and, where applicable, authorised to act on behalf of your company.
• You agree that the information on your account is accurate and that you will keep it up to date.
• You are responsible for keeping your credentials confidential and for activity under your account.
• Attempting unauthorised access to the Service, or disrupting or abusing it, is prohibited.

The Service offers a permanent Free plan and paid plans (Professional and Team). Newly created accounts receive a 7-day free trial, once per account/e-mail address; when the trial ends the account automatically returns to the Free plan and is not charged by itself.

The prices, currency and taxes of paid plans are shown on the Pricing page and before payment. The sale of a paid subscription is governed by the Distance Sales Agreement, and delivery, cancellation and refund terms by the Delivery and Refund Policy page.

The platform's software, design, trademarks and logos, compiled database and analysis outputs belong to TenderZoom and are protected by intellectual property law. Copying, distributing, reselling the Service beyond personal or internal use, or modifying and republishing its content on other platforms is prohibited.

Your company profile, notes and saved content belong to you. Rights in the tender information shown on the platform belong to the respective publishing institutions.

Tender and contract data are compiled from public sources published by the relevant institutions. TenderZoom is not an official representative or partner of those institutions; because sources may change, lag or be incomplete, the data cannot be guaranteed to be complete, current or error-free. Verifying the original source of a notice before bidding is your responsibility.

TenderZoom does not guarantee the outcome of any tender process; tender decisions are made by the relevant institutions. To the extent permitted by law, the Service is not guaranteed to be uninterrupted or error-free and no liability is accepted for indirect, incidental or consequential damages. These limitations do not remove mandatory consumer-protection provisions of the law.

No liability is accepted for service disruptions caused by events beyond our control, such as natural disasters, war, epidemics or governmental decisions.

Your personal data are processed as described in the KVKK Privacy Notice and the Privacy Policy; cookies are listed in the Cookie Policy.

You can delete your account at any time from the Account page. TenderZoom reserves the right to suspend or terminate an account in the event of a breach of these Terms, the provision of misleading information or abuse of the Service. Cancellation and refunds of paid subscriptions are governed by the Delivery and Refund Policy.

These Terms are governed by the laws of the Republic of Türkiye. For consumer transactions, the competence of the Consumer Arbitration Committees and Consumer Courts granted to consumers by law is reserved. For other disputes the courts and enforcement offices of Ankara are competent; where mediation is a prerequisite for filing a claim under the legislation, mediation is attempted first.

For questions about these Terms:

Name / legal name

Sefa Tayfun Yalçın

Registered address

Büyükesat Mah. Koza 1 Cad. Sev Apt. No: 153 İç Kapı No: 8 Çankaya / Ankara

Tax office

Cumhuriyet Vergi Dairesi

E-mail

[email protected]

Website

tenderzoom.com