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Procurement Planning Notice: Unified Customer Relationship Management System and Contact Centre Platform

This is a general procurement pre-announcement; it is not an open invitation to tender. Bidding conditions and dates are set in the official notice the buyer publishes later.

Notice details

Buyer
Liverpool City Region Combined Authority
Country
United Kingdom
Published at source
27 August 2026
Notice type
Procurement Planning Notice

Original title

Unified Customer Relationship Management System and Contact Centre Platform

Excerpt from the source text

** Not a call for Competition** Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform. LCRCA would be interested in understanding delivery models and service design: · Technology platforms and interoperability · Integration with existing systems and infrastructure · Commercial models and pricing structures · Implementation approaches and mobilisation timelines · Ongoing support, maintenance, and service levels

Source and licence

Source: Find a Tender Service (UK) — contains public sector information licensed under the Open Government Licence v3.0; arranged by TenderZoom.

Licence: Open Government Licence v3.0

View official source

This item is prepared automatically from the official source and contains no editorial commentary.

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